Introduction
RouteSpark ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application.
Information We Collect
We collect the following types of information:
- Account Information: Email address and profile information you provide during registration.
- Route Data: Route numbers, delivery information, and PCF form data you scan and upload.
- Device Information: Device type, operating system, and push notification tokens for sending alerts.
- Usage Data: How you interact with the app to improve our services.
How We Use Your Information
- To provide and maintain our service
- To send you expiration alerts and notifications you've opted into
- To improve and personalize your experience
- To communicate with you about updates and support
Data Storage and Security
Your data is stored securely using Google Firebase infrastructure. We implement industry-standard security measures to protect your information. PCF images and extracted data are encrypted in transit and at rest.
Data Retention
We retain your data for as long as your account is active or as needed to provide you services. You can request deletion of your data at any time by contacting us.
Third-Party Services
We use the following third-party services:
- Google Firebase: Authentication, database, and storage
- Google Cloud Vision: OCR processing for PCF form scanning
- Expo: Push notification delivery
Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Opt out of marketing communications
Contact Us
If you have questions about this Privacy Policy, please contact us at:
support@routespark.pro
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.